Trusted by 1,500+ Healthcare Locations

AI Medical Call Center

Handles patient calls instantly, zero hold times
98% of calls resolved without transferring to a human agent
Schedules, confirms, recovers cancellations, and manages recalls, refills, and billing
Reads and writes directly into 40+ EHR, PMS, and phone systems.

3M+

Patients
Reached

70%

Calls handled
by ai

80%

Lower Cost than Call Center

0%

hold time for patients
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See Call Sara in Action

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Trusted by 1,500+ Healthcare Locations

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HEAR IT LIVE

AI-Powered Medical Voice Agent in Action

Listen to CallSara's conversational AI handle a real patient call natural voice, real-time EHR lookups, scheduling logic applied, appointment booked. Zero hold time.

Patient Call Demo
Patient Call Demo
Appointment scheduling conversation
WHY HEALTHCARE NEEDS CONVERSATIONAL AI

Your Call Center Is Expensive. Your IVR Frustrates Patients. Your Staff Can't Scale.

35% of Patient Calls Go Unanswered
Peak hours, after hours, staff shortages, lunch breaks. Every missed call is a missed appointment and a frustrated patient. A HIPAA compliant AI receptionist answers every call, every time, across every location.
80% Lower Cost Than Call Center Staff
Recruiting, training, managing, and retaining call center agents costs more every year. An AI medical agent delivers the same capacity at a fraction of the cost, with no turnover, no sick days, no ramp time.
55% Staff Hours per Month Spent on Calls
Scheduling, confirmations, recalls, refills, insurance, billing. Your call center staff handle the same repeatable tasks on every call. Healthcare call center software built on AI resolves these instantly, every time, every location.
WHAT THE AI MEDICAL ASSISTANT HANDLES

AI Assistants for Medical Front Desk

CallSara replaces the call center model with AI that completes the work, not just handles the call. Every interaction reads from and writes back into your EHR, inbound and outbound, across every location.

Appointment Management

The healthcare AI receptionist schedules, reschedules, and confirms appointments using natural conversation. It checks provider availability, applies your rules, and writes the result into your EHR, no staff follow-up needed.

Scheduling

Prescription Refills

Refill requests, pharmacy coordination, status updates, and escalation to clinical staff when needed. Fewer interruptions for your care team.

Clinical Workflow

Billing and Payments

Balance inquiries, payment reminders, copay clarification, and payment plan outreach. Faster collections, fewer billing calls to staff.

Revenue Cycle

Patient Recall & Follow-Ups

Outbound conversational AI reaches patients for preventive care, chronic care follow-ups, and missed appointment rebooking. Thousands of recall conversations executed, across every location, without staff outreach.

Outbound Campaigns

Insurance Verification

Pre-visit eligibility checks, coverage confirmation, authorization follow-ups, and missing information resolution before the patient arrives.

Pre-Visit

Referral Coordination

Referral status inquiries, specialist scheduling, patient reminders, and follow-ups that close the loop on every referral sent.

Care Continuity

Want to Talk?

Talk to our team and see how your organization can replace call center overhead with AI.
Book a Demo
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"

IVR systems are very robotic, just not effective. With Call Sara we have almost freed our nurses and MAs from handling any calls. Now they attend when Call Sara triages. We hire fewer people because of them.

COO — Dallas Renal Group
"

We were losing patients because of phone calls, and our front desk team was trying to do three or four things at once. With CallSara, we reduced missed calls by 56% and took pressure off the team. Now, when the phones are not constantly ringing, our team can focus more on the patients already in the office.

Senior Operations Manager — Alpha Dental
Proven Outcomes

Real Impact Across Healthcare Organizations

Measurable ROI within the first 60 to 90 days. Not a promise. A pattern.

4–5

Staff Hours Saved
Per provider, per day. Freed from repetitive phone work.

50%

Fewer No-Shows
Through consistent confirmations,reminders, and follow-ups.

15-20%

Boost In Monthly Recovered Revenue
For multi-location group practices across 51 clinics.

0%

Missed Call Rate
Every call answered. Zero unattended voicemails. 24/7.
Getting Started

Live in Weeks, Not Months

1

Discovery and Configuration

Map your scheduling rules, workflows,
and EHR environment. Call Sara
adapts to how your organization already
operates.

Week 1–2

2

Integration and Deployment

Connect directly to your EHR, PMS, and phone system. AI workflows go live with real-time read and write capabilities.

Week 3–5

3

Impact and Optimization

Operational dashboards reveal performance across every location. Continuous improvement. Measurable ROI within 60 to 90 days.

Week 6+

EHR and IVR integrations

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mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo
mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo

EHR and IVR
Integrations

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mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo3CX-integration-logo3CX-integration-logo3CX-integration-logo
mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo3CX-integration-logo3CX-integration-logo3CX-integration-logo
mango-integration-logoeclinicalworks-integration-logodrchrono-integration-logoathenahealth-integration-logoMDLand-integration-logomodmed-integration-logopracticefusion-integration-logoringcentral-integration-logodentrix-integration-logoallscripts-integration-logo3CX-integration-logo3CX-integration-logo3CX-integration-logo3CX-integration-logo

Frequently Asked Questions

Have more questions? We'd love to help! You can email us at founders@confido.health

Voice AI that handles patient calls at call center scale without call center staff. CallSara answers calls, understands intent, and completes workflows inside your EHR. Scheduling, refills, insurance, billing, recalls, referrals. Inbound and outbound. 24/7. Every location.

Outsourced medical call center services take messages and route calls. They can't access your EHR, apply your rules, or complete tasks. CallSara completes the workflow in one call. Checks availability, books the appointment, updates the EHR. No message pads. No callbacks. No transfers to your staff.

Most healthcare call center software manages queues and routing. CallSara completes the task. Bidirectional EHR integration with 40+ systems. Inbound and outbound. 20+ languages. 98% resolution without human transfer.

Yes. One organization scaled from 500 to 40,000+ outbound calls per month without adding staff. Confirmations, recalls, chronic care follow-ups, cancellation recovery. 187K+ total calls handled. 98% resolved without human transfer.

Depth. Most healthcare call center AI handles triage or FAQ. CallSara completes workflows end-to-end, inbound and outbound, across 40+ EHR integrations, in 20+ languages. Not a point solution.

4 to 6 weeks. Workflow mapping, EHR integration, conversation configuration, and testing. No disruption to operations. The AI receptionist for medical office handles calls as soon as integration is live.

Ready to See It Work?

Your Call Center Runs on Headcount. This One Runs on AI.

You're paying for a full call center and still missing calls. See what happens when AI handles the volume at a fraction of the cost. Book a demo.

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HIPAA Compliant
SOC 2
No obligation · 30-minute demo
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